BTA 222 - Customer Service

Help

Customer Service (BTA 222)

Term: 2017 Winter Quarter

Faculty

Mrs. Valerie Ryan
Mrs. Valerie RyanShow MyInfo popup for Mrs. Valerie Ryan
Email address is hidden, click here to email
Ms. Mardell Newhouse
Ms. Mardell NewhouseShow MyInfo popup for Ms. Mardell Newhouse
Email address is hidden, click here to email
Nathaniel Hull
Nathaniel HullShow MyInfo popup for Nathaniel Hull
Email address is hidden, click here to email
Email all faculty members

Schedule

Mon-Tue-Wed-Thu, 7:30 AM - 4:30 PM (1/3/2017 - 3/22/2017) Location: *

Description

This course emphasizes how to provide excellent customer service. Students learn proper telephone skills, problem resolution skills, and how to handle difficult situations.